Terms of Service

Last updated: October 15, 2026

1. The service

CleanDrop (trycleandrop.com) is a data cleanup service with five categories: spreadsheet and contact cleanup, invoices and receipts, bank statements, product catalogs, and Class Notes (organized study notes from typed notes). You upload a file (or paste text for Class Notes), we show a preview, and after payment, either a one-time price or a job from your subscription, you can download the result. By using the service you agree to these terms.

2. Your files and what you may upload

You confirm you have the right to upload the file. Do not upload protected health information (PHI) or other medical or patient data. Files that appear to contain it may be rejected, and we may delete them. Do not upload unlawful content or data you are not authorized to process.

Supported file types: TXT, DOCX and text-based PDF (or pasted text) for Class Notes (5 MB or about 200,000 characters); CSV, XLSX and XLS (up to 5 MB); text-based PDF for invoices and receipts (up to 25 files, 3 MB each) and for bank statements (5 MB). Scanned or photographed documents are not supported. Invoices and bank statements contain financial information: upload only documents you are entitled to share, and never send us bank logins, card numbers or passwords. Uploads are rate-limited to protect the service.

3. Pricing and payment

The price is shown before you pay. One-time prices: $9, $19 or $39 by size for spreadsheets, bank statements and product catalogs; $9 (up to 10 PDFs) or $19 (up to 25) for invoices; $3 per set of Class Notes. Payments are processed by Stripe; we do not store your card details. Prices are in US dollars and taxes are added where required.

4. Subscriptions, free trial and cancellation

Plans. Student ($8 per month, 10 Class Notes jobs), Business ($29 per month, 15 jobs in any category) and Business Plus ($69 per month, 50 jobs in any category). A "job" is one upload that produces one preview and download within the normal file limits. Unused jobs do not roll over, and the count resets each billing period.
7-day free trial. Each subscription starts with a 7-day free trial that requires a payment card. The trial includes up to 3 jobs. You are not charged during the trial. If you do not cancel before the trial ends, your card is charged the monthly plan price on the first day after the trial and then every month until you cancel.
Renewal. Subscriptions renew automatically each month at the price shown when you subscribed. If we change a price, we will give notice before it applies to you.
Cancelling. Cancel any time from the account page on this site (it opens Stripe's billing page) or by emailing the support address below. If you cancel before the trial ends you pay nothing. If you cancel later, no further charges are made and you keep access until the end of the period you already paid for. We do not refund partial months, but if something went wrong, contact us and we will review it under section 5.
Access. Your subscription is linked to the browser you subscribed from, using a cookie. Clearing cookies can disconnect it; email us and we will help.
Fair use. We may limit or end a subscription used to resell the service or to overload it.

5. Refunds

Full refund if we cannot process your file or the job fails our quality checks.
Within 7 days of purchase, you may request a refund for material errors that we caused.
No refunds after download for subjective preferences, such as formatting or style choices that differ from what you expected.

To request a refund, email the support address below with your job ID.

6. Data retention and AI

Uploaded and cleaned files are automatically deleted after 7 days. We do not use your data to train AI or machine-learning models.

7. Accuracy disclaimer

Output is produced by automated rules and may contain errors or omissions. Rows we flag need your own check. Review all output before relying on it. Extracted invoice fields and bank transaction categories are automated best guesses; the output is not accounting, tax, legal or financial advice. Class Notes output is produced by fixed rules, not AI; it can miss or mis-rank ideas and is not a substitute for your course materials. The service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and accuracy.

8. Limitation of liability

To the maximum extent permitted by law, CleanDrop is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid for the job at issue.

9. Governing law

These terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Virginia.

10. Changes and contact

We may update these terms; the date above shows the latest version. Support: vijayramakrishnanmd@gmail.com (this address may change in the future).